Privacy Policy

EMK Labs LLC ("EMK Labs," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information when you visit emklabs.com or make a purchase from us. By using our website or placing an order, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website.

We collect the following categories of personal information: Information you provide directly: - Full name - Email address - Shipping address - Phone number - Skin or health information you voluntarily share (e.g., through our contact form) Information collected automatically: - IP address and browser type - Pages visited and time spent on site - Referring URLs Payment information: Your payment details (credit/debit card numbers, billing address) are collected and processed directly by Stripe, our third-party payment processor. EMK Labs does not store, access, or retain your payment card information on our servers.

We use the information we collect for the following purposes: - To process and fulfill your orders, including sending order confirmations and tracking information - To communicate with you about your purchase or inquiry - To send shipping updates and respond to customer service requests - To improve our website and product offerings - To comply with legal obligations We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We may share your information with the following third parties only as necessary to operate our business: Stripe (Payment Processing): We use Stripe to securely process payments. Stripe may collect and process your payment and billing information under their own privacy policy, available at stripe.com/privacy. Shipping Carriers: We share your name and shipping address with USPS or UPS to fulfill and deliver your order. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We do not share your information with any advertising or analytics platforms at this time.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including for order records, legal compliance, and dispute resolution. If you would like your data deleted, please contact us at the address below.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. All payment transactions are encrypted and processed via Stripe's secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to: - Access the personal information we hold about you - Request correction of inaccurate data - Request deletion of your personal information - Opt out of any future marketing communications To exercise any of these rights, please contact us using the information in Section 9 below. We will respond to all requests within 30 days.

Our website may use basic browser cookies to support site functionality (e.g., session management). We do not currently use third-party advertising or analytics cookies. You can adjust your browser settings to disable cookies, though this may affect certain site features.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: EMK Labs LLC State of Registration: Louisiana, United States Website: emklabs.com Email: support@emklabs.com You may also reach us through the contact form on our website.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will reflect any revisions. Continued use of our website after any changes constitutes your acceptance of the updated policy.